【少校-LA原创撰写】

文章简介:

我们在SketchUp2017会发现很多细节上的改进,这个是非常棒的。比如您在使用SketchUp 2017时,可能会发有一个新的独立应用程序 – SketchUp 2017检查 – 允许您检查您的计算机与SketchUp 2017的兼容性问题。通过运行它,您可以发现运行SketchUp 2017时您的计算机可能遇到什么问题,以便您可以采取措施纠正这种情况。 此应用程序还可以生成一个文件,我们的技术支持团队可能会使用它来支持您解决您所看到的错误/警告。

(SketchUp 2017检查应用程序仅在Windows 64位机器上运行。)

 

运行检测

要运行检查,请安装应用程序,并选择“运行SketchUp 2017检查”作为安装的最后一步。 或者,如果在安装过程中启用了“SketchUp 2017 Checkup”桌面图标,您可以随时启动“检查”。

一旦检查启动,单击运行检查按钮。 应用程序将在您的计算机上运行测试,以确定是否需要运行SketchUp 2017,并将结果显示在应用程序顶部的“结果”框中。

测试结果:

通过测试

对于任何通过的测试,检查将显示单词Success,然后是通过的测试。 这意味着您的电脑与sketchup2017匹配的非常好,不需要采取任何操作。

未通过测试

对于未通过的测试,检查将显示错误,然后测试失败。 失败意味着SketchUp 2017可能无法运行或可能运行不佳。 您可以看到的错误和您可以采取的以下措施来解决这些错误:

  • Error: Hardware acceleration is unsupported or has been disabled on your graphics card. SketchUp requires that you use a hardware accelerated card.
  • SketchUp 2017 will not run if your graphics card does not support hardware acceleration.
  • If you see this error, updating your graphics card driver would be a good first step in troubleshooting why your card does not support hardware acceleration – often an updated graphics card driver allows your graphics card to become accelerated.

错误:硬件加速不支持或已在您的显卡上被禁用。 SketchUp要求您使用硬件加速卡。
如果你的显卡不支持硬件加速的SketchUp – 2017年无法运行。
如果您看到此错误,更新你的显卡驱动程序将故障排除。其实经常更新的显卡驱动可以让显卡加速。

  • Error: Your graphics card’s OpenGL version is . SketchUp requires a graphics card that supports OpenGL 3.0 or better.
  • SketchUp 2017 will not run if your graphics card’s OpenGL version is less than version 3.0. If you see this error, updating your graphics card driver would be a good first step to troubleshoot this error as updated drivers may upgrade the version of OpenGL that your card supports. If updating the drivers does not work, investigate whether your graphics card has the capability of supporting OpenGL version 3.0 or higher. If it does not, you will need to upgrade your graphics card.

错误:您的显卡的OpenGL的版本。 SketchUp需要支持OpenGL 3.0或更高版本的显卡。
如果您的显卡的OpenGL版本小于3.0版,SketchUp 2017将不会运行。 如果您看到此错误,更新您的显卡驱动程序将是解决此错误的良好的第一步,因为更新的驱动程序可能升级您的卡支持的OpenGL版本。 如果更新驱动程序不起作用,请调查您的显卡是否具有支持OpenGL 3.0或更高版本的功能。 如果没有,您将需要升级您的显卡。

  • Error: Tests that exercise your graphics card’s capabilities have failed.
  • SketchUp 2017 will run a series of tests to determine if your graphics card has the capability of supporting the rendering functions SketchUp needs to display SketchUp models. These tests include checks like the compilation of SketchUp’s GLSL shaders and support for OpenGL framebuffer objects. If you see this error, try updating your graphics card driver to see if that helps solve this issue.

错误:运行显卡功能的测试失败。
SketchUp 2017将运行一系列测试,以确定您的显卡是否具有支持SketchUp显示SketchUp模型所需的渲染功能的功能。 这些测试包括像SketchUp的GLSL着色器的编译和支持OpenGL framebuffer对象的检查。 如果您看到此错误,请尝试更新您的显卡驱动程序,看看是否有助于解决此问题。

  • Error: Your computer’s system RAM is . SketchUp requires 2GB or more of system RAM.
  • SketchUp 2017 requires 2GB or more of system RAM. You may be able to launch SketchUp 2017, but performance/stability will be significantly impacted. We recommend you upgrade your system RAM in order to run SketchUp 2017.

错误:您的电脑的系统RAM是。 SketchUp需要2GB或更多的系统RAM。
SketchUp 2017需要2GB或更多的系统RAM。 您可能可以启动SketchUp 2017,但性能/稳定性将受到重大影响。 我们建议您升级系统RAM以运行SketchUp 2017。

  • Error: Your operating system does not meet the minimum operating system requirement. SketchUp requires Windows 7 or higher.
  • SketchUp 2017 requires a Windows 7 64-bit operating system or higher. You will not be able to install SketchUp 2017 on lower version operating systems. Upgrading your operating system to Windows 7 64-bit or higher will fix this error.

错误:您的操作系统不符合最低操作系统要求。 SketchUp需要Windows 7或更高版本。
SketchUp 2017需要Windows 7 64位操作系统或更高版本。 您将无法在较低版本的操作系统上安装SketchUp 2017。 将操作系统升级到Windows 7 64位或更高版本将修复此错误。

  • Error: Your “” graphics card has MB of graphics card memory. SketchUp requires a graphics card that has 256 MB or more of memory.
  • SketchUp 2017 requires 256MB or more of graphics card memory. You may be able to launch SketchUp 2017, but performance/stability will be significantly impacted. We recommend you upgrade your graphics card in order to run SketchUp 2017.

错误:您的“”显卡有MB的显卡内存。 SketchUp需要具有256 MB或更多内存的显卡。
SketchUp 2017需要256MB或更多的显卡内存。 您可能可以启动SketchUp 2017,但性能/稳定性将受到重大影响。 我们建议您升级您的显卡,以运行SketchUp 2017。

注意:我们通过查询Microsoft的系统信息来收集图形卡内存中的数据。 在某些卡上,Microsoft报告的是不正确的。 这可能导致检查错误地发出此错误! 此错误结果的存在不会阻止SketchUp运行。

  • Error: System RAM or Windows Version or Graphics Card Memory is missing.
  • SketchUp will issue the above errors if, after querying your graphics card, it can’t find the information it was looking for.
  • If you see this error(s), try updating your graphics card driver to see if that helps solve this issue.

错误:缺少系统RAM或Windows版本或显卡内存。
如果在查询您的显卡后找不到要查找的信息,SketchUp将会发出上述错误。
如果您看到此错误,请尝试更新您的显卡驱动程序,以查看是否有助于解决此问题。

警告

对于任何通过的测试,但可能会导致警告。检查将显示警告,然后是导致警告的测试。 一个警告意味着SketchUp 2017将会运行,但它可能无法较好的运行。 您可以看到的警告以及您可以采取的以下措施来解决这些问题:

  • Warning: Your computer’s system RAM is . SketchUp recommends 4GB or more of system RAM. Performance may be significantly impacted.
  • SketchUp 2017 recommends 4GB or more of system RAM. You will likely be able to launch SketchUp 2017, but performance/stability may be significantly impacted. You may want to upgrade your system’s RAM if you experience performance/ stability problems with SketchUp 2017.

警告:您的电脑的系统RAM是。 SketchUp推荐使用4GB或更多的系统RAM。 性能可能受到重大影响。
SketchUp 2017推荐使用4GB或更多的系统RAM。 您可能可以启动SketchUp 2017,但性能/稳定性可能会受到重大影响。 如果您遇到SketchUp 2017的性能/稳定性问题,您可能需要升级系统的RAM。

  • Warning: Your graphics card has MB of graphics card memory. SketchUp recommends that your graphics card has 1024 MB or more of RAM. Performance may be significantly impacted.
  • SketchUp 2017 recommends 1024MB or more of graphics card RAM. You will likely be able to launch SketchUp 2017, but performance/stability may be significantly impacted. You may want to upgrade your graphics card if you experience performance/ stability problems with SketchUp 2017.
  • We gather data on your graphics card memory by querying Microsoft’s System Information. On some cards, what Microsoft reports is incorrect. This can cause Checkup to issue this warning falsely! The presence of this incorrect result will not prevent SketchUp from running less effectively.

警告:您的显卡有MB的显卡内存。 SketchUp建议您的显卡具有1024 MB或更多的RAM。 性能可能受到重大影响。
SketchUp 2017推荐1024MB以上的显卡内存。 您可能可以启动SketchUp 2017,但性能/稳定性可能会受到重大影响。 如果您在SketchUp 2017中遇到性能/稳定性问题,可能需要升级显卡。
我们通过查询Microsoft的系统信息来收集您的显卡内存中的数据。 在某些卡上,Microsoft报告的是不正确的。 这可能导致检查错误地发出此警告! 此错误结果的存在不会阻止SketchUp的运行效率较低。

  • Warning: Your graphics card has a depth buffer that is less than 24 bits. SketchUp recommends a 24 bit or more depth buffer for your graphics card. You may see display issues with your current configuration.
  • SketchUp 2017 works best with a graphics card that supports a 24 bit or more depth buffer. If you see display issues, you may want to upgrade your graphics card.

警告:您的显卡的深度缓冲区小于24位。 SketchUp建议为显卡提供24位或更深的缓冲区。 您可能会看到当前配置的显示问题。
SketchUp 2017最适合支持24位或更深深度缓冲区的显卡。 如果看到显示问题,可能需要升级显卡。

  • Warning: Your graphics card has a color buffer other than 24 bits. SketchUp recommends a 24 bit color buffer for your graphics card. You may see display issues with your current configuration.
  • SketchUp 2017 works best with a graphics card that supports a 24 bit color buffer. If you see display issues, you may want to upgrade your graphics card.

警告:您的显卡具有24位以外的色彩缓冲区。 SketchUp推荐为您的显卡提供24位彩色缓冲区。 您可能会看到当前配置的显示问题。
SketchUp 2017最适合支持24位彩色缓冲区的显卡。 如果看到显示问题,可能需要升级显卡。

  • Warning: Your graphics card does not support stencil bits. Shadows may display incorrectly on your current configuration.
  • SketchUp 2017 works best with a graphics card that supports stencil bits If shadows are not displaying in your models as expected, you may want to upgrade your graphics card.

警告:您的显卡不支持模板位。 阴影可能会在您当前的配置中显示不正确。
SketchUp 2017最适合支持模板位的显卡,如果阴影未按预期显示在模型中,则可能需要升级显卡。

  • Warning: SketchUp has detected you are using () when your system is capable of using an AMD or NVIDIA graphics card () . SketchUp will likely perform better if you change your system to use the AMD/NVIDIA card.
  • In a system with multiple GPUs, SketchUp will likely perform better on an AMD or NVIDIA GPU than on a GPU from another vendor. If you see this warning, use your graphics card vendor software to force the SketchUp application to use your AMD or NVIDIA card.

警告:当您的系统能够使用AMD或NVIDIA显卡时,SketchUp会检测到您正在使用某种显卡。 如果您将系统更改为使用AMD / NVIDIA卡,SketchUp可能会发挥更好的性能。
在具有多个GPU的系统中,SketchUp可能在AMD或NVIDIA GPU上表现优于来自另一个供应商的GPU。 如果您看到此警告,请使用您的显卡供应商软件强制SketchUp应用程序使用您的AMD或NVIDIA卡。

  • Warning: System Ram or Graphics Card Memory or Depth buffer or Color buffer or Stencil buffer information is missing.
  • SketchUp will issue the above warnings if, after querying your graphics card, it can’t find the information it was looking for.
  • If you see this warning(s), try updating your graphics card driver to see if that helps solve this issue.
  • If you see any of the above errors or warnings, try to solve the issue and then re-run Checkup to see if your actions were successful.

警告:系统RAM或显卡缺少内存或深度缓冲区或色彩缓冲区或模板缓冲区信息。
如果在查询您的显卡后找不到要查找的信息,SketchUp将发出上述警告。
如果您看到此警告,请尝试更新您的显卡驱动程序,以查看是否有助于解决此问题。
如果您看到以上任何错误或警告,请尝试解决问题,然后重新运行检查以查看您的操作是否成功。

额外的帮助

Checkup应用程序在桌面上创建一个名为“SketchUpLog.sulog”的文件。 该文件包含详细的日志信息,可以发送给SketchUp的官方技术支持团队,他们可以使用它来支持您解决您正在看到的错误/警告。